Refund and Returns Policy

At Tahn Made, we are committed to providing quality products and services, and ensuring customer satisfaction. This Refund Policy outlines your rights and our obligations under the Australian Consumer Law (ACL).

Your Rights Under Australian Consumer Law

Under the ACL, you are entitled to a replacement, repair or refund if a product or service you purchased:

• Is faulty, damaged, or unsafe
• Does not match the sample or description
• Is not fit for its intended purpose
• Fails to meet any warranties or guarantees made

These consumer guarantees cannot be excluded or restricted.

Change of Mind

We are not required to provide a refund or exchange if you change your mind, so please choose carefully. However, at our discretion, we may offer an exchange, credit, or refund if the product is returned:

• Within 30 days of purchase
• In its original condition and with packaging

Please contact us to discuss your situation.

Refunds for Services

If you are unhappy with a service provided by us, please contact us as soon as possible. You may be entitled to a remedy such as a partial or full refund, a re-performance of the service, or other appropriate resolution if the service:

• Was not delivered with due care and skill
• Was not fit for the intended purpose
• Did not achieve the agreed result

Processing Refunds

Approved refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

Contact Us

If you have any questions or complaints about our Privacy Policy or how your information is handled, please contact us at TahnMade@gmail.com, or any of our social media platforms.